How to submit a support request

You can contact the CreditXpert support team two ways:

• Use the Help button in the Support Center or CreditXpert Platform
  • The Help button will allow you to view our Help Center articles related to the page you are on or search for relevant articles. 
  • If you are still seeking help, you can click "Get in touch" to open a support ticket
  • During our standard support operating hours, Live Chat may also be available for urgent and high severity needs. 
• Submit a request in the Support Center

Use the Help button to submit a support request

To submit a request using the Help button, follow these steps:

1. Click the Help button in the bottom-right of any page in the CreditXpert Platform or Support Center. 
2. Choose the Get in touch option in the chat box.
3. Click Leave a message or Live Chat in the chat box.
4. Fill out the request form and click Submit. 
5. 

Submit a request in the Support Center

To submit a request in the Support Center, follow these steps:

1. Navigate to https://help.creditxpert.com/, or click the Get support link at the bottom of any page in the CreditXpert Platform.
2. Click Submit a request in the top-right of the page.
3. Fill out the request form and click Submit.