Logging into CrediXpert for the First Time - Standard

Note: If your organization uses Single Sign-on (SSO), when you enter your company email into the login page of CreditXpert, you will be redirected to use your organization's SSO credentials (email address and phone number). This article DOES NOT apply to you. SSO users will not receive an email invitation for their first time logging in.

Follow these four steps to register your account:

Step 1: Find your email invitation

1. Look for an invitation email from your account administrator. 
   • If you can't find it, be sure to check your Spam folder. 
   • If that fails, please reach out to your account administrator for help.
2. Click the Get Started link in the email to access the platform. 

Step 2: Set up your password 

1. Create and confirm your password adhering to the following criteria:
   • • Between 16 and 64 characters 
     • Upper- and lower-case letters (e.g. Aa)
     • At least one number (e.g. 1234)
     • At least one symbol (e.g. !@#$)

Step 3: Set Up Your Profile

1. Enter all the required information (see the My Profile article for more details)
2. Confirm that you agree to CreditXpert's Acceptable Use and Privacy policies
3. Click Submit

Step 4: Authenticate your account 

1. CreditXpert will send an authentication code to the mobile phone number that your administrator entered when creating your account
2. Enter the authentication code