Admins of an Individual or Small Team plan can manage their subscription and billing details from the customer portal.
Use the steps below to cancel your subscription.
- From your desktop, select your account avatar in the top right.
- Select Manage subscription.
- Select Cancel plan.
- Confirm that you want to cancel your plan.
Once you cancel your subscription, you will have access to CreditXpert until the end of your current billing cycle.
If you cancel your subscription and your billing cycle has ended, please contact support if you would like to reactivate your subscription.